# Technonerds ERP

Customers, support, people, time and billing — as one system, or as the pieces you need first. Start with CRM or a support desk. Add holidays, timesheets and billing when you are ready. Technonerds designs, implements and supports the product.

## Modules

### CRM
Customers & pipeline. One account from first enquiry through to client — people, companies, contacts, sites, notes, tasks, meetings and files.

### Prospecting
Outbound sales. Work a queue, run a dial session, and write the outcome back as a note on the CRM account.

### Ticketing
Support desk. Inbound mailboxes, routing rules, public and private messages, SLA hold and team notifications.

### Holidays
Leave & closures. Leave requests, balances, bank holidays, company closed days and an organisation calendar.

### Timesheets
Time & approval. Weekly time by person or project, quick log, manager approval and billable hours ready for recharge.

### Billing
Charges & rating. Customer accounts, products, tariffs, recurring charges and invoices — plus rating of call and service files for communications providers.

## How you buy

- **Start with one job** — CRM for the customer record, Ticketing for the desk, or Holidays for leave — whichever pain is first. Sign-in, roles, email and security come with it.
- **Add modules as you grow** — Turn on Prospecting when outbound starts, Timesheets next to Holidays, and Billing when you invoice. The same people and accounts keep working.
- **Or take the full suite** — CRM, Prospecting, Ticketing, Holidays, Timesheets and Billing — one login, implemented by the team that built it.

## Always included

- **The right people, the right access** — Give a CRM manager a different view from a support agent. You decide who can see, change and export.
- **Security you set** — Password rules, optional two-factor sign-in, and automatic sign-out when someone walks away.
- **Email that matches how you work** — Send from your own mail, or Microsoft 365. Templates for password resets, tickets, invoices and more.
- **A trail of what changed** — Choose what to record. See the old value, the new value, who did it, and when.

Product website: https://software.technonerds.co.uk/

Related: [Software development](/services/software-development.md), [CRM development](/services/software-development/crm-development.md), [Contact](/contact.md).

## Contact

- Email: info@technonerds.co.uk
- Phone: 01908 410236
- Website: https://www.technonerds.co.uk